ABOUT US
At Midtown Authentic, we specialize in buying and selling luxury handbags, shoes, and accessories from the world’s most prestigious designer brands. We provide an elevated shopping and selling experience for luxury enthusiasts across the country.
OUR STORY
Founded in New York City in 2005 by Rory Chadwick, Midtown Authentic began as a passion project driven by Rory’s unmatched expertise in luxury items and a dedication to offering the highest level of authenticity and service in the industry. With nearly two decades of experience, Rory has built a reputation for being one of the most knowledgeable figures in the luxury market, and there’s truly no one else in the business with the same level of expertise. His commitment to quality and integrity has been the cornerstone of Midtown Authentic’s success.
Over the years, Rory has carefully built his team, selecting experts who share his vision for exceptional service and a dedication to authenticity. What started in New Jersey/New York has grown to include locations in Miami and Scottsdale, and now, they’ve brought the Midtown Authentic experience to Houston. This expansion reflects our ongoing commitment to providing personalized, high-quality service to customers across the country.
AUTHENTICATION PROCESS
When you purchase from us, you can be confident that you're receiving a genuine product. We utilize Entrupy's cutting-edge AI-driven authentication technology, which uses microscopic imaging and machine learning algorithms to thoroughly assess and verify the authenticity of each item. Entrupy boasts a remarkable success rate of over 99% in authenticating luxury goods, ensuring that every product meets the highest standards of quality and authenticity.
For added peace of mind, Entrupy offers a one-year financial guarantee. If an item is later proven to be inauthentic, Entrupy will cover the full cost of the item, providing you with a refund. So, if you ever encounter an issue with the authenticity of your product, Entrupy will reimburse you for the full purchase price. This multi-layered approach, combining advanced technology and a financial safety net, ensures that you can shop with confidence, knowing your purchase is backed by a reliable authentication process and robust insurance protection.
For purchases over $1500, we’ll automatically include the Entrupy certification receipt with your order. For purchases under $1500, you have the option to add the Entrupy certification for just $25. Rest assured, every item we sell is fully authenticated, so you can shop with confidence knowing the authenticity of your product is guaranteed.
If you wish to re-authenticate your bag after the one-year financial guarantee for Entrupy’s insurance policy has passed, you can send your bag to us at your cost, and for just $25, we will handle the recertification for you.
THE BUYING & SELLING PROCESS
- Selling Your Items: Whether you're looking to downsize your collection or cash out, Midtown Authentic makes selling your pre-owned luxury items fast, easy, and profitable. Simply visit the 'Sell With Us' page to start the process.
- If you're local and sell to us in one of our showrooms, we’ll pay you on the spot. If you ship to us, we’ll arrange a secure payment method to suit your preference!
- Buying from Us: If you're looking to add a timeless luxury piece to your wardrobe, our carefully curated collection offers only the highest quality designer handbags, shoes, and accessories. All items undergo thorough authentication to ensure they meet our strict quality standards. Make an appointment on the 'Showroom' page or shop online today.
Whether you're buying or selling, we strive to provide a seamless and trustworthy experience that’s unmatched in the industry.
ALL SALES ARE FINAL
Thank you for your understanding and support. We would like to take a moment to explain our no-refund policy. Due to the high rate of exchange fraud in the industry, we’ve made the decision to implement this policy to protect both our business and our customers.
We work tirelessly to ensure that every piece we sell is 100% authentic, and our small, dedicated team is committed to providing the best customer service possible. However, at this time, we are not equipped to handle returns, as the process requires significant resources that we simply don’t have available.
We understand that this may not be ideal for every customer, but we want to assure you that we’re here to help if you have any questions or concerns prior to making your purchase. If you need any assistance or have any comments, please feel free to reach out. However, please note that all sales are final.
We truly appreciate your understanding and your trust in us.